🔧 Warranty Made Clear

What’s Covered?

Part Duration What’s Not Covered
Compressor 3 Years Clogs from improper cleaning
Digital Controls 2 Years Water damage (e.g., spills)
External Parts 1 Year Dents/scratches from accidents
Quick Tip: Register your machine online within 30 days to activate warranty → Register Here

🚨 Safety First

When Things Go Wrong:

EMERGENCY STEPS FOR MACHINES:
    1. 1.🛑 POWER OFF if you notice:
        • Unusual smells/smoke
        • Refrigerant leaks (hissing sounds)
        • Sparks near controls
    1. 2.📞 Call Us Immediately: +1 (213) 578-5666
    1. 3.🚪 Keep Area Clear until help arrives

💡 Pro Tips to Avoid Issues

✅ DO:
    • Clean filters weekly (🔗 Video Tutorial)
    • Update software monthly (automatic for IoT models)
    • Use Smartool-branded sanitizer (#SAF-2024 series)
❌ DON’T:
    • Run machines >20 hours straight
    • Disable automatic defrost
    • Use non-approved attachments

📞 Contact Cheat Sheet

For… Use This Channel
Urgent Repairs 📞 +1 (213) 578-5666
Technical Questions 🔧 [email protected]
Order Changes 📧 [email protected] (Include order #)
Legal Disputes ✉️ [email protected]

⚖️ Your Rights & Ours

Plain English Summary:

    • We’ll Fix It if our machine fails due to manufacturing issues
    • You’re Responsible if damage comes from:
        • Skipping maintenance
        • Using unapproved parts
        • Power surges (use a surge protector!)
Smartool - Terms & Conditions
Version: 2025-R1 ｜ 📆 Last revised: [03/31/2025]